Bolly4u Privacy Policy — How We Protect Your Information
User privacy is a top priority at bolly4u. This policy transparently explains how we collect, use, store, and protect your personal information as a user of our platform in Malaysia.
Effective Date
1 January 2026
Jurisdiction
Malaysia — PDPA 2010
1. Information We Collect
Bolly4u collects several categories of information to provide you with a secure, personalised, and effective service. The types of information we collect are as follows:
Account Information
When you register on our platform, we collect your full name, email address, phone number, date of birth, and identification details required for identity verification (KYC).
Device & Browser Information
We collect technical information such as device type, operating system, browser type, IP address, and language settings. This helps us ensure the platform runs smoothly across a range of devices, including Android and iOS smartphones used by Malaysian users.
Payment Information in MYR
To process deposits and withdrawals in MYR, we collect relevant transaction information. However, we do not store credit or debit card details directly — all transactions are processed through secure third-party payment systems that comply with international security standards.
Cookies & Usage Data
We use cookies and similar tracking technologies to understand how users interact with our platform, enhance the user experience, and display relevant content. This data is collected in aggregate and is not used to identify you personally.
2. How We Use Your Information
The information we collect is used solely for legitimate purposes directly related to the operation of the bolly4u platform. Specifically, your information is used to:
- Verifying your identity during registration and the withdrawal process.
- Processing MYR deposits and withdrawals securely and accurately.
- Providing relevant and effective customer support.
- Sending notifications about account activity, promotions, and relevant platform updates.
- Detecting and preventing fraud, account misuse, and suspicious activity.
- Comply with legal obligations under the Personal Data Protection Act (PDPA) 2010 of Malaysia.
- Improving the user experience based on anonymously collected usage data.
We will not use your information for any purpose beyond those stated above without obtaining your prior consent.
3. Cookies & Tracking
The bolly4u platform uses cookies to store user preferences, maintain login sessions, and collect analytics data that helps us improve our services. We use several types of cookies:
- Session cookies — automatically deleted once you close your browser.
- Persistent cookies — stored for a set period to remember your preferences.
- Analytical cookies — used to understand overall platform usage patterns in aggregate.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the platform.
4. Data Storage, Security & Third-Party Sharing
Data Storage & Security
All personal information you provide to bolly4u is stored on servers protected by SSL encryption and strict technical security measures. Access to your personal data is restricted to authorised personnel with a legitimate operational need.
We retain your data for as long as your account is active or as needed to meet our legal and contractual obligations. When data is no longer required, it will be securely deleted or anonymised.
Third-Party Sharing
Bolly4u does not sell, rent, or disclose your personal information to third parties for marketing purposes without your consent. However, we may share necessary information with:
- Payment providers — to process your MYR transactions securely.
- Technical service providers — who support the operation of our platform under strict confidentiality agreements.
- Legal authorities — where required by applicable Malaysian law.
5. User Rights & How to Contact Us
As a registered bolly4u user, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act (PDPA) 2010 of Malaysia:
- Right of Access
- You have the right to request a copy of the personal information we hold about you. Submit your request through our support channels.
- Right to Rectification
- If you find that the personal information we hold about you is inaccurate or outdated, you have the right to request a correction. We will process correction requests within a reasonable timeframe.
- Right to Erasure
- You have the right to request deletion of your personal information under certain circumstances — particularly when the data is no longer needed for its original purpose — subject to record-keeping obligations required by law.
- Right to Withdraw Consent
- You may withdraw your consent to data processing at any time by contacting our support team. This withdrawal does not affect the validity of any processing carried out prior to that point.
To submit any request relating to your privacy rights, or if you have any questions about this policy, please contact us at:
We will respond within 14 working days of receiving your request. Further information on platform usage can also be found at FAQ us.
Privacy Policy Updates
Bolly4u reserves the right to update this privacy policy from time to time. Any changes will be published on this page with a clear effective date. Continued use of the platform after changes are published will be considered acceptance of the latest version of this policy. We encourage you to review this page periodically.
Have a Question About Your Privacy?
The bolly4u team is here to help you understand how we handle your personal data. You may also refer to FAQ us for more information on account security and platform privacy.